Appointments/Contact/Location

Your appointments are very important and are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for cancellations. — 24 HOUR CANCELLATION POLICY- Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Any cancellations made within 24 hours of the scheduled appointment time will result in a cancellation fee equal to 50% of the reserved service amount. WE WILL ONLY WAIVE THE CANCELLATION FEE DUE TO MEDICAL REASONS WITH A DOCTOR’S NOTE (ONLY THREE EXCEPTIONS IN A YEAR). After three times submitting a doctor’s note in a year, WE HAVE TO GET 50% NON-REFUNDABLE DEPOSITS FOR FUTURE APPOINTMENTS. –“NO SHOWS” will be charged 100% of the reserved service amount. If you need to cancel your appointment, please call or email us at (646)838-7426/lucialashny@gmail.com.